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What do I need on game day?
Print out bar-coded confirmation and bring it with you to pickup location along with picture identification.
How do I buy tickets onsite?
Our driver/host/hostess will handle bookings/tickets onsite day of game – subject to availability of seats.
Should I arrive early?
Yes. Please arrive at least 15 minutes prior to departure.
Will fans be assigned a seat?
No.Seats are available on a first-come, first-serve basis.
Can I leave my belongings on motor coach?
No.
What do I need to board motor coach after the game?
You will be given a special wristband as identification for your return journey.
How long will the motor coach wait after the game ends?
The motor coach will depart 30 minutes after the game.
Will there be food/beverages available at the pick-up site?
No. However, you may purchase Food & Beverage coupon that you could use at Candlestick. We offer the coupon at more than 25% off what you would pay at the Stadium.
When will we arrive at the stadium if I purchase the 49er Tailgate Express Package?
The Estimated Arrival Time (ETA) at Candlestick Park for 49ers Tailgate Express Service is 2 hours before kick-off.
When will we arrive at the stadium if I purchase the 49ers Game Day Express Package?
The Estimated Arrival Time (ETA) at Candlestick Park for 49ers Game day Express Service is 1 hour before kick-off.
What is your cancellation policy?
There is no cancellation associated with our packages. We may be able to transfer packages to another name.
What do we do if we missed our motor coach?
If you miss the Tailgate Express (selected routes only), you may still board our Game Day Express – subject to availability of seats. Unfortunately, if you miss the Game day Express, then you are out of luck.
Can we bring onboard a car seat for an infant?
NO. Since motor coaches are not equipped with seat belts to secure the infant, this is not feasible.
Where will the motor coach be after the game?
The motor coach will be at the same location you got off at prior to the game.
Are there restrooms onboard?
Yes, all our motor coaches are equipped with restrooms.
Where do we pick up our tickets if they are to be picked up at 49ersExperience “Will Call”?
At the 49ersExperience Tent in the Candlestick Park Parking Lot. Our 49ersExperience staff will greet you and take care of your package upon arrival.
Is 49ersExperience.com a secure site for credit card transactions?
Yes. Our credit card processing system is secure. 49ersExperience.com uses PayPal for transactions and VeriSign for authentication. Both are trusted in the industry.
How is 49ersExpress service different from services offered by other operators?
49ersExpress is the only ONE-STOP EXPRESS service to Candlestick – all other services make several stops along the way thereby making the journey to Candlestick much longer.
The other services are operated by independent operators not affiliated with the San Francisco 49ers, whereas 49ersExpress is the OFFICIAL service offered by the 49ers.
Moreover, 49ersExperience.com is the only portal offering ALL-INCLUSIVE Game Day Packages including game tickets, tailgate party tickets, round-trip transportation, and variety of amenities, promotions and prizes. Other operators do NOT offer any amenities, promotions and prizes.
In addition, you collect Reward Points for each purchase. These Reward Points may be used to purchase any 49ersExperinece package.
When you purchase your 49ersExperience package we also give you an opportunity to purchase various other items, such as:
· 49ers Game Day Magazine for $3.50 - 30% discount off the $5.00 Retail Price
· Food & Beverage Coupon for $5.95 - 25% discount off the $8.00 Retail Price
How do 49ersExpress prices compare with prices for similar services offered by other operators?
Prices for 49ersExpress and 49ers Tailgate Express packages are comparable to prices offered by other operators, but our packages pack a lot more value. Each package includes a variety of amenities – special offers from our sponsors, like GolfSmith Cash Card we are offering; entry to win 49ers Memorabilia Set worth $300.00 in value, and Reward Points.
Is it more cost-effective for me to buy multi-game or season 49ersExpress or 49ers Tailgate Express package?
Absolutely. Multi-game and season package prices are anywhere from 3% to 5% below individual game package prices.
What if I need assistance on Game Day?
Should you need assistance on Game Day, stop-by the 49ersExperience Tent and one of our Guest Relations Agents will assist you.
Where should I collect the coupons from?
If ADDITIONAL ITEMS (such as GDM or F&B Coupons) are purchased, to PICK-UP them up @ the 49ersExperience Tent.
What is 49ers Tailgate Party?
This is the OFFICIAL Tailgate party hosted by the San Francisco 49ers to give the 49ers fans an opportunity to meet the 49ers Alumni AND Gold Rush Cheerleaders; take pictures with them and get their autographs!! You might even run into the owners of the 49ers and members of 49ers’ Executive and Management Team.
Your tailgate party ticket entitles you to ALL-YOU-CAN-EAT-AND-DRINK buffet and private entrance to the stadium. You will also have an opportunity to purchase 49ers Memorabilia at the party.
What is 49ers Tailgate Express?
Tailgate Express service is offered from a few select locations across the Bay Area to give you - the 49ers fans - an opportunity to arrive at Candlestick Park an estimated two (2) hours prior to kick-off to:
- Attend the 49ers Tailgate Party
- Join your friends for your own private tailgate party, or
- Arrive early at the stadium for all pre-game activities
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